As a result of the pandemic, healthcare providers are now faced with evolving and expanding patient expectations for continued access to telehealth, use of devices to enable home-based care and support for self-service patient portals. Coupled with economic challenges, the rapid expansion of AI, and worsening chronic conditions, providers are rapidly embracing omnichannel patient engagement strategies to increase patient satisfaction, drive down costs (especially readmissions), improve quality metrics, and close gaps in healthcare. Our solutions are focused on driving patient engagement and satisfaction and closing identified gaps in care. Our patient engagement services are fully customizable and range from outsourcing specific outreach campaigns where provider teams need assistance to offering varying forms of supplemental support to the provider’s existing patient outreach and support operations.